Webinar with MAQS

Webinar with inretrn and MAQS

🚀 Fast, seamless, and compliant. The post-purchase experience is make-or-break for e-commerce brands. Are you optimizing yours?

What you will learn:

Customers expect speed, transparency, and hassle-free aftersale processes—and regulations are catching up. If your post-purchase strategy isn’t cost-efficient, automated, and compliant, you’re leaving money on the table (and risk running into legal trouble).

Join us for an insight-packed session where we break down:

How to turn post-purchase into a profit driver
The legal traps that could cost you (and how to avoid them).
Smart automation moves that cut costs & improve customer experience.

Meet the speakers

Beatrice Smedenman, Associate at MAQS – Beatrice specializes in e-commerce law, helping businesses navigate consumer rights and sustainability regulations. She ensures brands stay compliant with upcoming EU rules while optimizing their legal strategies.

Anna Domander, Legal Director at MAQS – Anna has extensive experience in commercial law, focusing on regulatory compliance and risk management. She’ll break down the key legal aspects of after-sales compliance and what businesses need to prepare for.

Peter Hietala, Founder of Inretrn – Peter is passionate about transforming returns and after-sales into strategic advantages. With expertise in automation and logistics, he’ll share how brands can cut costs, improve efficiency, and stay compliant with new EU regulations.

Beatrice Smedenman

Anna Domander

Peter Hietala

Return room

Product flow that flows

Our model cuts lead times in half. Through a seamless digital return journey on your website, we optimize automated transport, steamline return flow control, and enhande the efficiency of refunds.

Return insights

Get more in return

Use your info to your advantage. Understand return insights, optimize order placements, and get real-time data to forecast order placements.

With Inretn, you will definitely find profitability.

Joakim Häll